Contact — DRAFT

DRAFT — not legal advice and not yet in force. Prepared for Oscar's sign-off (2026-10-11). Placeholders in [BRACKETS] need values.

General and support. Email [SUPPORT EMAIL] for anything — accounts, purchases, outputs that look wrong, or just a question. We aim to reply within a few business days. There is no formal service level agreement at this stage (see Terms of Service).

Privacy requests. To access, correct, or delete your personal information, email [SUPPORT EMAIL] with "Privacy request" in the subject. We respond within 30 days (Australian Privacy Principles) and within 45 days where US state law applies.

Complaints. Tell us first at [SUPPORT EMAIL] and we will try to resolve it within 30 days. If you are in Australia and not satisfied, you may contact the Office of the Australian Information Commissioner (oaic.gov.au). Consumers elsewhere keep the complaint rights of their home jurisdiction.

Billing and refunds. Payments run through Stripe. For refunds or billing questions, email [SUPPORT EMAIL] with your purchase details; refunds are handled in line with your statutory rights and our refunds runbook.

Postal. [OPERATOR LEGAL ENTITY], [POSTAL ADDRESS], Sydney, NSW, Australia.

DRAFT — © 2026 [OPERATOR LEGAL ENTITY].